Reference

How satbet Handles Your Personal Data

At satbet, we treat the personal data you share with us with care and clarity — this page explains exactly what we collect, why we collect it, and…

Transparent Data UseSecure Account StorageYour Right to AccessIndia-Specific PolicyContact Us Anytime

Explore the Lobby Read FAQ

What Data We Collect and Why

satbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you provide — name, email address, mobile number and payment identifiers such as your UPI handle, Paytm wallet ID or PhonePe number — solely to process transactions and keep your account secure. We also log

1
device and session data automatically to detect unusual access patterns and protect your account from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors like UPI, Paytm and PhonePe is limited to what those rails require to complete
2
a transaction. We retain account data only as long as your account remains active or as required by applicable law in your jurisdiction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your personal data, want to request a correction, or need to understand how we handle a specific piece of data, our privacy team is ready to…

Email Privacy Team Write to our dedicated privacy address with your account details and the specific data request or concern. We review every message and aim to respond within 72 hours on working days.

Live Chat Support Our chat team is available around the clock and can log a formal data request on your behalf, connecting you with the privacy team for follow-up within one business day.

In-Account Request Form Log in to your satbet account, head to the Account Settings section, and submit a data access or deletion request directly through the built-in privacy request form.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We have built specific practices around every stage of your data's lifecycle — from the moment you enter a detail at registration through to account closure.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted at rest using AES-256. Data moving between your device and our platform travels over TLS 1.3, preventing interception during payment confirmations via UPI or Paytm.

Cookie Use and Your Choices

We use strictly necessary cookies to keep your session active and analytics cookies to understand which lobby sections you visit most. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Account Security Controls

Two-step verification is available on every satbet account. We also monitor login attempts and flag unusual access patterns — such as a new device in an unexpected location — before allowing sensitive account changes.

Data Retention Timeline

Active account data is retained for as long as you hold an account with us. After you request account closure, we remove identifiable records within 30 days except where applicable Indian law requires us to keep them longer.

Third-Party Data Sharing

We share data only with the payment processors you choose — UPI, Paytm, PhonePe — and with fraud-detection partners under strict contractual controls. No marketing third party receives your personal data from us.

Requesting Changes to Your Data

You may request a copy of your stored data, ask us to correct inaccuracies, or ask for deletion via email or the in-account form. We confirm receipt immediately and complete most requests within seven working days.

Your Privacy Questions Answered

The questions below cover the rights you hold over your personal data on satbet, how to exercise those rights, and what happens to your data at each stage of your account lifecycle.

We collect your name, email, mobile number, date of birth and the payment identifiers you provide — such as your UPI handle or Paytm number. We also log device and session data automatically to secure your account against unauthorised access.

Yes. Submit a data access request through the in-account privacy form or by emailing our privacy team. We will send a structured copy of your stored personal data within seven working days of confirming your identity.

Log in, go to Account Settings, and update most details yourself in real time. For fields you cannot edit directly — such as identity documents — contact our privacy team by email or live chat and we will make the correction within five working days.

No. We do not sell or pass your personal data to advertisers or marketing agencies. Data shared externally is limited to payment processors like UPI, Paytm and PhonePe, and to fraud-detection partners under strict contractual obligations.

Identifiable personal records are deleted within 30 days of account closure. Certain transactional records may be retained longer where Indian law requires it, but those records are isolated from active marketing or operational systems.

We use strictly necessary cookies to keep your session active and optional analytics cookies to see which lobby areas you visit. You can decline optional cookies from the banner shown on first visit or through your browser privacy settings at any time.

Reach our privacy team by email or through the live chat channel available around the clock. If you feel your concern has not been resolved, you may also contact the relevant data protection authority in your jurisdiction as permitted by local law.

How satbet Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Data

Encryption at Rest and in Transit

Cookie Use and Your Choices

Account Security Controls

Data Retention Timeline

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Questions Answered

01 What personal data does satbet collect when I open an account?

02 Can I request a copy of all the data satbet holds about me?

03 How do I ask satbet to correct inaccurate data on my account?

04 Does satbet share my data with advertisers or marketing companies?

05 How long does satbet keep my data after I close my account?

06 How does satbet use cookies and can I opt out?

07 Who do I contact if I believe my privacy rights have been violated?

Related Pages